Two-Way Radio Device Management Services

Motorola Solutions Essential Services

Your radios are only effective when they are properly programmed, updated and ready for the people who depend on them. Capital Area Communications helps public-safety agencies, municipalities and commercial organizations manage the ongoing technical and administrative demands of their radio fleets.

From initial deployment through replacement planning, our team can help keep devices standardized, supportable and aligned with the way your organization operates.

Keep Your Radio Fleet Ready

As radio fleets grow, managing programming, software, features, repairs and equipment records becomes increasingly complex. Without a consistent management process, organizations can end up with mismatched configurations, outdated software and radios that are unavailable when users need them.

CAC helps bring those responsibilities together through services that may include:

  • Radio programming and configuration
  • Codeplug development and management
  • Firmware and software updates
  • Feature and license administration
  • Subscriber-unit inventory and configuration records
  • Radio staging, testing and deployment
  • Warranty and repair coordination
  • Battery and accessory planning
  • Fleet audits and lifecycle planning
  • Support for radio additions, replacements and reassignment

Services can be tailored for Motorola Solutions APX, MOTOTRBO and supported broadband devices based on the equipment and service coverage in your organization.

Consistency Across Every Device

Standardized programming helps ensure that users have the correct channels, talkgroups, emergency features and operating settings. CAC works with your organization to understand user roles and operational requirements before configuring and deploying equipment.

For larger fleets, we can help establish repeatable processes for adding new radios, updating existing devices and maintaining accurate configuration records.

Plan Beyond the Next Repair

Device management is also about understanding the condition and supportability of your fleet. CAC can help identify aging equipment, recurring repair problems, software requirements and upcoming replacement needs so you can plan purchases instead of reacting to failures.

Local Support From a Longstanding Motorola Service Partner

Capital Area Communications has supported communications systems since 1991. Our technicians and service professionals understand the operational demands placed on radio equipment by public safety, healthcare, education, utilities, industrial facilities and commercial organizations.

Whether you need help managing a small group of business radios or a large mission-critical fleet, CAC can build a service approach around your equipment and operational priorities.

Take Control of Your Radio Fleet

Let CAC help keep your radios organized, updated and ready for service. Call 717-843-8505 or contact us to discuss your device-management needs.