Last updated: September 22, 2026
Capital Area Communications, Inc. (“CAC,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect information obtained through our website and related online forms.
This policy applies to information submitted through the CAC website, including contact requests, newsletter registrations, service requests and site-survey inquiries. It does not govern information collected through separate customer systems, employee systems or third-party websites that maintain their own privacy policies.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide through our website, including:
- Name
- Company or organization
- Job title
- Email address
- Telephone number
- Mailing or service address
- Preferred method of contact
- Information about your communications, security or technology needs
- Equipment, system, building or project information
- Service-request and site-survey details
- Newsletter subscription preferences
- Files, photographs or other materials you choose to submit
- Any additional information included in a message or form
Please do not submit passwords, financial account information, protected health information, criminal justice information or other highly sensitive or security-restricted information through a general website form.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website platform, hosting provider or analytics services, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Pages visited
- Referring website
- Date and time of access
- General geographic information
- Website interactions and diagnostic information
This information may be collected through cookies, log files and similar technologies.
How We Use Information
CAC may use collected information to:
- Respond to questions and requests
- Prepare quotes or contact you about products and services
- Schedule service, installations, assessments or site surveys
- Evaluate communications, video-security, access-control and technology needs
- Provide customer and technical support
- Process and track service requests
- Communicate about active or prospective projects
- Send newsletters or other communications you requested
- Maintain and improve our website, services and customer experience
- Protect the security and proper operation of our systems
- Prevent fraud, misuse or unlawful activity
- Maintain business and service records
- Comply with contractual, legal and regulatory obligations
We may combine information submitted through the website with information obtained through normal customer, vendor or business interactions.
Newsletter and Marketing Communications
If you subscribe to a newsletter or request marketing communications, CAC may use your contact information to send relevant company, product, service and industry updates.
You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us at info@cacradio.com.
Unsubscribing from marketing communications will not prevent CAC from sending necessary transactional, project, service or account-related communications.
How We Share Information
CAC does not sell personal information.
We may disclose information when reasonably necessary to:
- Employees and affiliated operations that need the information to respond to or fulfill a request
- Website hosting, email, information-technology, analytics, communications and other service providers acting on our behalf
- Manufacturers, distributors, subcontractors and technology partners when necessary to prepare a solution, quote, service response or project
- Government agencies, authorities having jurisdiction or other parties when required for permitting, code compliance or project coordination
- Legal, regulatory or law-enforcement authorities when required by law or reasonably necessary to protect rights, safety, property or security
- A successor organization in connection with a merger, acquisition, reorganization or transfer of business assets
Service providers and business partners receive only the information reasonably necessary for the applicable purpose.
Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Enable website functionality
- Remember preferences
- Understand website traffic and performance
- Diagnose technical problems
- Improve website content and navigation
- Protect the website from misuse
Your browser may allow you to block or delete cookies. Disabling cookies may affect the operation of certain website features.
CAC does not respond to “Do Not Track” browser signals unless required by applicable law.
Data Retention
CAC retains personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, responding to inquiries, maintaining business and project records, resolving disputes and satisfying legal, regulatory, contractual and security requirements.
Retention periods may vary depending on the nature of the information and the relationship involved.
Data Security
CAC uses reasonable administrative, technical and physical safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. Information submitted through the website is provided at the user’s discretion.
If you need to provide sensitive or security-restricted project information, please contact CAC to arrange an appropriate transmission method.
Your Choices and Requests
You may contact CAC to:
- Request access to personal information you previously provided
- Ask us to correct inaccurate information
- Request deletion of information, subject to applicable record-retention and legal requirements
- Withdraw a newsletter or marketing subscription
- Ask questions about our privacy practices
We may need to verify your identity before completing a request. Certain information may be retained when required for legal, contractual, security or legitimate business purposes.
Children’s Privacy
The CAC website is intended for businesses, government agencies, public-safety organizations and other professional users. It is not directed to children under 13, and CAC does not knowingly collect personal information from children under 13 through the website.
If we learn that such information has been submitted, we will take reasonable steps to delete it.
Third-Party Websites
The website may contain links to manufacturers, partners, social-media services or other third-party websites. CAC does not control those websites and is not responsible for their privacy, security or content practices.
Visitors should review the privacy policy of each third-party website they access.
Changes to This Policy
CAC may update this Privacy Policy as its website, services, technology or legal obligations change. Updated versions will be posted on this page with a revised “Last updated” date.
Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Capital Area Communications, Inc.
4120 Swatara Drive
Harrisburg, PA 17113
Telephone: 717-843-8505
Email: info@cacradio.com